The Grand Hotel Excelsior strongly believes in the strengths of its team, and values training as one of the key pillars towards career development and service enhancement. Since opening in 2007, the mission of the company has been to recruit for attitude, and train for excellence. The company has always believed in training as a critical tool towards developing a more professional and dedicated workforce.

In order to enhance the standard of training delivered to its team members, the hotel management decided to adopt an innovative approach towards staff education. Through the establishment of The Grand Hotel Excelsior Academy, the company aims to offer professional accredited courses, delivered by our team of dedicated trainers. Through The Grand Hotel Excelsior Academy, the hotel aims to develop a strong foundation of talent development, whereby team members and students feel empowered to pursue continuous education, skills enhancement and career progression opportunities.